Extended Business Office (EBO) Solutions

Extended Business Office (EBO) Solutions

As the health insurance marketplace becomes increasingly complex with customized benefit plans, higher patient out-of-pocket costs, and complex authorization requirements; hospitals must adopt new skillsets and practices in order to keep pace. In today’s healthcare environment, a nimble and lean cost structure is a crucial asset.

Utilizing AVEC’s Extended Business Office (EBO) solutions, hospitals can achieve significant Revenue Cycle Management (RCM) improvements and efficiencies.  These include items such as; fewer denials, lower AR days, increased collections, increased cash on hand, reduced patient and payer collection costs, and lower overall administrative costs.

Whether it’s collections, billing, denial management, or pre-registration authorization, our experienced group of collectors, billers, and healthcare professionals are ready to work with you as an extension of your current business environment. Attaining RCM improvements on your own can be a slow process. Over-worked and under-trained staff often times result in lower overall collection rates and shrinking margins.

Hospitals that have a forward-thinking approach to today’s RCM challenges give themselves a competitive advantage. AVEC’s extended solutions allow hospitals to achieve that competitive advantage swiftly.

AVEC becomes an extension of your business office in critical RCM events. This ultimately results in increased cash and a reduction in administrative costs.

Extended Business Office Solutions Include:

  • Billing
  • Charge Entry
  • Collections
  • AR Follow-Up
  • Payment Posting
  • Denial Management
  • Pre-registration
  • Scheduling
  • Credit Balance Accounts
  • Early Out
  • Patient Collection / Self pay
  • Bad Debt


View Other Solutions

Revenue Cycle BPO / Full Outsourced Model

AVEC has developed a proven, end-to-end, revenue cycle solution based on the measured value we deliver to healthcare providers.  This model includes; a distinctive operating partnership, an aligned financial relationship, coupled with leading-edge resource and technology positioning.  The end result is a solution that reduces RCM costs and increases efficiency and profitability. Visit our Revenue Cycle BPO / Full Outsourced Model page for more info.

Night Hawk Program

AVEC’s Night Hawk program provides an unprecedented level of customized workforce optimization options for today’s healthcare finance challenges. We start work when your day ends. AVEC resources are often engaged so that a provider’s patient accounting staff can focus on what they deem most important. Learn more about our Night Hawk program here.

Legacy A/R Clean Up and Project Work

AVEC provides effective billing, collection and liquidation strategies specific to a provider’s soon-to-be replaced AR system, allowing internal resources to focus on the implementation, training and utilization of the new system. Learn more about A/R Clean Up and Project Work.


AVEC offers a the following consulting services: Revenue Cycle Assessment (Front-End to Back-End Operations), Revenue Cycle Optimization (Billing, Staffing, Workflow), Revenue Cycle Design Services (System Optimization, Technical Review), Quality/Productivity Program Design, Full-Service EBO Consulting, Self-Pay Consulting Projects, Insurance Consulting Projects, System Conversion/Optimization. Visit our Consulting page for more info.